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Warranty And Returns

One Year Limited Warranty

What Does This Warranty Cover?
This warranty covers any manufacturing defects in your new SilverTron Colloidal Silver Generator. W. Peters LLC. makes no other warranty (either expressed or implied) and makes no warranty as to the fitness or usability of any SilverTron product.  Warranty does not apply to replaced units past the original 1 year warranty.

How Long Does The Coverage Last?
This warranty lasts for a period of 1 year after purchase. Coverage terminates if you sell or otherwise transfer the unit.

What Will W. Peters LLC do?
W. Peters LLC will repair or replace any defective or malfunctioning part at no charge. If the unit is not repairable, the prorated purchase price less shipping will be refunded. IE: If the unit fails after 6 months and is non-repairable, 50% of the purchase price will be refunded to you. Buyer is responsible for all shipping costs.

What Is Not Covered?
Abuse, misuse, or an act of Nature (such as a flood).
Consequential and incidental damages are not recoverable under this warranty.
Water damage is specifically excluded.
Physical damage to the touch screen if applicable.
Use of unapproved power adapters.
Units which have been opened or tampered with in any manner.

How Do You Get Service?
In order to be eligible for service under this warranty you must return the original packing list as proof of purchase. Return only the SilverTron, the supplied power adapter and electrode leads. If something goes wrong with your SilverTron Generator, send it postage paid with a brief written description of the problem to:

W. Peters LLC
Attn: W Peters
118 Cherokee Ct.
Effort, PA 18330

We will inspect your SilverTron and contact you within 72 hours to give the results of our inspection and an estimate of the work involved. If you authorize repair work, we will return the repaired unit to you within 72 hours plus transit time. If the warranty period has expired, you will be advised of the cost of repair before work is begun.

There is no charge for inspection.

How Does State Law Apply?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Silvertron Generators may be returned undamaged within 30 days for refund of the purchase price of the machine.  Used electrodes, opened pH paper and consumables  may not be returned.  Buyer is responsible for shipping costs to the store address.  Contact US for an RMA number.
Effective May 1, 2019: A 5% Restocking fee will be applied to returns.
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